7bebd Privacy Policy
This document contains complete details on how your personal information is collected, stored, and protected on the 7bebd platform.
1. Introduction
7bebd ("we", "our", "platform") provides a trusted online betting and live casino service for users in Bangladesh. This Privacy Policy ("Policy") explains what information we collect about you when you use the 7bebd website or related services, how we use it, and how we keep it secure.
This Policy has been prepared in accordance with general international principles of personal data protection. By registering on the 7bebd platform or using our services, you consent to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services.
This Policy may be updated at any time. If significant changes are made, we will post a notice on the platform. Please visit this page regularly.
2. What Information We Collect
7bebd may collect the following categories of information from you. The purpose for collecting each type of information is clearly stated.
2.1 Information You Provide
Information you voluntarily provide during registration or account management:
- Full name and date of birth (for age verification — only persons aged 21 or above may use the platform)
- Mobile number and email address
- National ID or passport number (when identity verification is required)
- bKash, Nagad, Rocket, Upay, or bank account details (for processing transactions)
- Messages and requests submitted via live chat or email
2.2 Automatically Collected Information
The following information may be collected automatically when you browse the 7bebd website:
- IP address and device type
- Browser and operating system information
- Pages visited and session duration
- Data collected through cookies and similar tracking technologies
- Referral source (where you came from before arriving at the site)
2.3 Transaction and Gaming Information
Information generated while using the platform:
- Deposit and withdrawal amounts and timestamps
- Betting history and results
- Records of bonuses and promotional benefits received
- Changes to account points or VIP level
3. Purpose of Using Your Information
7bebd uses collected information only for lawful and specific purposes. We process your information for the following reasons:
3.1 Service Delivery and Operations
- Completing account registration and verification
- Processing deposits and withdrawals (bKash, Nagad, Rocket, Upay, and bank transfers)
- Ensuring the smooth operation of betting and casino services
- Providing bonuses and VIP benefits
3.2 Security and Fraud Prevention
- Detecting and preventing illegal or fraudulent activity
- Maintaining account security
- Implementing anti-money laundering (AML) measures
- Preventing access by minors
3.3 Customer Service Improvement
- Responding to your complaints and requests
- Operating 24/7 live chat and email support
- Conducting analysis to improve the platform experience
3.4 Legal Compliance
- Complying with applicable laws and regulations
- Providing information upon request from regulatory authorities
- Maintaining records for dispute resolution
7bebd never sells your information to third parties. Information is shared only with partners essential to operating the service, and strictly under confidentiality agreements.
4. Sharing and Disclosure of Information
7bebd does not generally share your personal information with third parties. However, information may be disclosed in the following limited circumstances:
4.1 Service Provider Partners
Only the necessary information may be shared with trusted third parties for payment processing (including bKash, Nagad, Rocket, Upay, and banks) and technical services. These partners are bound by strict confidentiality agreements with us and may use the information they receive only for the specified purpose.
4.2 Disclosure for Legal Requirements
Information may need to be disclosed in response to a court order, government directive, or applicable legal obligation. Before any such disclosure, we will make every effort to notify you where possible, though legal constraints may prevent this.
4.3 Business Restructuring
In the event of a change of ownership, merger, or acquisition of 7bebd, your information may be transferred to the new authority. If such a change occurs, we will notify you in a timely manner and the terms of this Policy will remain in effect.
4.4 Disclosure for Security Purposes
Information may be shared with relevant authorities where necessary to detect or prevent fraud, money laundering, or other illegal activity.
5. Cookies and Tracking Technologies
The 7bebd platform uses cookies and similar technologies to improve your browsing experience.
5.1 What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. They remember your login state, provide a personalized experience, and ensure the platform functions correctly. 7bebd uses the following types of cookies:
- Essential cookies: Maintaining login sessions and ensuring security — the platform cannot function properly without these
- Performance cookies: Analyzing page load speed and usage patterns
- Functional cookies: Storing your preferred language and other settings
- Analytics cookies: Understanding overall usage patterns and improving the service
5.2 Cookie Controls
You can reject or delete cookies at any time through your browser settings. However, disabling essential cookies may prevent some 7bebd services from working correctly.
6. Data Security Measures
7bebd treats the security of your information as a top priority. We use industry-standard technologies and practices to protect your data from unauthorized access, modification, or disclosure.
6.1 Technical Security
- SSL (Secure Socket Layer) encryption — active on all data transmissions
- Encryption of information stored in databases
- Regular security testing and vulnerability assessments
- Firewall and intrusion detection systems
- Two-Factor Authentication support
6.2 Organizational Security
- Only authorized personnel may access personal information
- All staff are trained on privacy and data protection
- Regular review and updates of security policies
- Strict data processing agreements with third-party partners
No method of transmitting data over the internet or storing it electronically is 100% secure. However, 7bebd applies industry-standard best practices to protect your information.
7. Data Retention Period
7bebd retains your information only for as long as necessary. The retention period depends on the type of information and applicable legal obligations.
7.1 Active Accounts
All necessary information will be retained for as long as your account remains active. Transaction and gaming history is kept for a defined period to maintain service quality and security.
7.2 After Account Closure
Even after an account is closed or cancelled, certain information may be retained for a defined period to meet legal obligations, resolve disputes, and prevent fraud. Once that period has passed, information is securely deleted or anonymized.
8. Your Rights
As a 7bebd user, you have the following rights regarding your personal information:
8.1 Right of Access
You may request a copy of the information 7bebd holds about you at any time. This request can be made through the account dashboard or via support.
8.2 Right to Rectification
You have the right to correct any inaccurate or incomplete information. Updates can be made through account settings or via the support team.
8.3 Right to Erasure
In certain circumstances you may request that your information be deleted. However, this request may not be fully fulfilled where legal obligations or ongoing disputes apply.
8.4 Right to Object to Processing
In certain cases you have the right to object to the processing of your information, particularly for marketing purposes. Marketing communications can be turned off through account settings.
To exercise any of these rights, please contact our support team. We will respond to your request within a reasonable time.
9. Protection of Minors
Age Restriction
7bebd services are intended only for persons aged 21 or above. We do not knowingly collect or process information from anyone under the age of 21.
Through an age verification process at registration, we ensure that no minor is able to open an account on the platform. If we become aware that a minor's information has been collected by mistake, we will immediately close that account and delete the related information.
10. Third-Party Services
Payment Gateways and Partners
The 7bebd platform integrates various payment services including bKash, Nagad, Rocket, Upay, and bank transfers. These third-party services have their own privacy policies, and the scope of this Policy does not apply to their platforms.
Game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt, Microgaming, and others) supply games through their own technical services. Their privacy practices are governed by their own policies.
11. Changes to This Policy
Update Process
7bebd reviews this Privacy Policy from time to time and updates it as needed. Changes may be made due to changes in the scope of services, technological developments, or legal requirements.
For significant changes, we will post a notice on the platform or inform you through your registered contact details. Continued use of the service after any change will be considered acceptance of the updated Policy. You are advised to visit this page regularly to read the latest version.
12. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy, please contact the 7bebd support team. We will process your request in a timely manner.
Support Contact
24/7 Live Chat — Support available in Bengali and English
Support hours: 7 days a week, 24 hours a day
For any requests regarding the protection of your information, please mention "Privacy Request" in the subject line of your email.